Cancellations/Refunds
We do not refund for change of mind, if you found it cheaper elsewhere, decided you simply don’t like it or have no use for it! Here’s a closer look.
Cancellations and Refunds
- Treatments/services are not transferable to other individuals or clinics
- We require at least 48 hours’ notice to be given for any appointment date change or cancellation
- If you change or cancel your appointment within 48 hours of your appointment date, or do not attend a booked appointment, we reserve the right to retain your deposit or apply a cancellation fee of 50% of the treatment cost
- In the case of pre-paid treatments, the full cost of treatment will be forfeited
- Refunds will be provided where required in accordance with the Australian Consumer Law. We want you to be a satisfied client so if our service or product is faulty it may either be replaced or refunded.We don’t refund for change of mind.
- Our procedures and products may not be suitable for you and whilst all due care and skill is exercised in treating our clients ultimately it is your responsibility to determine if the product or treatment is right for you.
- In order for us to provide you with a great service it is fundamental that you provide all information requested in completing consent forms or advising us of any factors that may affect your treatments. You also need to have realistic expectations of the results of treatment. We encourage you to work with your therapist or health professional on what you can achieve with your treatment.
Prepaid Treatment
- If you pre-pay for treatments you will save an amount according to the pre-payment schedule. There is no refund on pre-pays and they are not transferable to other individuals, treatment areas or clinics.
- Pre-pays have a 12 month expiry date (less than 10 treatments) or an 18 month expiry date (10 or more treatments).
- 48 hours’ notice is required for any pre-paid appointment cancellations. If you cancel a pre-paid appointment within 48 hours, or do not attend the appointment, the treatment will be forfeited.
- You agree to these terms by purchasing pre-paid treatments.
Purchases made through Website
- Treatments purchased online by you through the Customer Portal, continue to be regulated by Little Europe Beauty conditions of use; privacy policy; cancellation and refund policy.
- Treatments purchased online are not transferable to other individuals, treatment areas or clinics.
- 48 hours’ notice is required for any online purchased treatment appointment cancellations. If you cancel an online purchased treatment appointment within 48 hours, or do not attend the appointment, the treatment will be forfeited.
- Refunds will be provided where required in accordance with the Australian Consumer Law. We want you to be a satisfied client so if our service or product is faulty it may either be replaced or refunded.
- We don’t refund for change of mind, however, we may use our discretion if we believe the treatments purchased by you, cannot be provided to you (eg, your skin type might be deemed as unsuitable for the treatment you purchased).
- Any request for refund by you, for treatments purchased online through your customer portal, must be made in writing and issued to: md@littleeurope.com.au, for our consideration. The clinic may decide, upon review of your written request, whether a refund is required.
Wrinkles & Lines
How do wrinkles form?
Wrinkles naturally develop as part of the aging process. As we grow older, our skin becomes thinner, drier, and loses elasticity, making it less able to protect itself. This results in the appearance of lines, creases, and wrinkles.
A major contributor to wrinkle formation is the repeated movement of facial muscles. These movements cause "dynamic wrinkles," which are visible only during expressions. However, over time, if left unaddressed, these dynamic wrinkles can evolve into "static wrinkles," which remainvisible even when the face is at rest.
How to prevent wrinkles?
When the face moves, the resulting lines are called dynamic wrinkles. Over time, repeated facial movements can cause these lines to deepen, forming more permanent static wrinkles.
Treatments are designed to help prevent the development of static wrinkles while softening and smoothing the appearance of existing fine lines.
These treatments are most effective when used as a preventative approach, and aims to reduce the visibility of wrinkles and fine lines, promoting a smoother, more refreshed appearance.
Please note that individual results may vary. A consultation is required before your first treatment—be sure to inform us of any medical conditions or relevant health history during this appointment. This ensures your unique needs are properly assessed and the most suitable advice is provided.
Side effects:
Based on your skin’s sensitivity and any medications you may be taking, such as aspirin, ibuprofen, or other blood thinners, you may experience some temporary, mild side effects, which
can include:
- Slight swelling near the injection site
- Tenderness or bruising in the treated areas
- Small red marks at the injection points
- A mild headache, depending on the area treated
Aftercare
Keep your head elevated:
Stay upright for at least 4 hours after treatment to prevent the product from spreading to unintended areas.
Use gentle facial movements:
Lightly activate your treated muscles by making facial expressions for the first few hours to help the product settle properly.
Apply a cold compress:
Use a cold pack wrapped in a cloth to reduce any swelling or redness if needed.
Maintain a clean face:
Avoid touching your face excessively and keep the area clean.
Stay hydrated:
Drink plenty of water to support skin health.
Follow any specific instructions your practitioner provides.
What to avoid:
Avoid rubbing, massaging, or applying pressure
on the treated areas for at least 24 hours.
Do not lie down or bend over for 4 hours after treatment.
Avoid strenuous exercise for 24 hours
to reduce the risk of bruising or swelling.
Skip alcohol and blood-thinning medications
for 24 hours if possible, as they may
increase bruising.
Avoid heat exposure
such as saunas, hot baths, or sunbathing for 24-48 hours.
Do not have any facial treatments or massages
on the treated area for at least two weeks.
Volume & Structure
Non-surgical facial volume enhancement offers a way to add definition and contour to areas like the lips, jawline, chin, and mid-face.
Volume loss
As we age, our faces naturally lose volume, collagen production slows down, and skin elasticity decreases. Non-surgical treatments provide an effective way to counter these effects and restore lost facial volume.
Cosmetic aesthetic procedures can also address fine lines and wrinkles, helping to rejuvenate the skin for a more youthful, refreshed look.
Our experienced Registered Nurse conducts comprehensive consultations to identify the most suitable approach for your volume restoration needs. During your appointment, we will discuss personalised treatment options tailored to your individual goals.
How can we add volume and structure?
This treatment enhances your skin, restores facial volume in multiple areas, and gradually revitalises your overall appearance starting from the time of treatment and continuing over the following weeks. It helps reduce the appearance of lines and wrinkles, creating a naturally softer, more refreshed look.
Please note that individual results may vary. A consultation is required before your first treatment, be sure to inform us of any medical conditions or relevant health history during this appointment. This allows us to properly assess your individual needs and provide appropriate, personalised guidance.
Side effects:
Common side effects you may experience include but not limited to:
- Swelling at or around the injection site
- Redness or tenderness in the treated area.
- Bruising at the injection site
- Itching or mild irritation
- Lumps or bumps under the skin (usually temporary)
- Minor pain or discomfort
- Asymmetry or unevenness (often resolves as swelling subsides)
Aftercare
Apply ice gently:
Use a cold compress wrapped in a cloth to reduce swelling and discomfort, but avoid direct ice contact on the skin.
Keep the treated area clean:
Gently cleanse the skin and avoid touching the injection sites unnecessarily.
Follow your provider’s instructions
carefully for the best results.
Use any recommended products:
Follow your practitioner’s advice regarding creams or ointments to soothe the area.
Protect your skin from the sun:
Apply broad-spectrum sunscreen daily and avoid excessive sun exposure.
Sleep with your head elevated:
This can help minimise swelling during the first night after treatment.
What to avoid:
No makeup on lips for 24 hours:
This helps prevent irritation or infection.
Avoid strenuous exercise for 24-48 hours:
Exercise can increase swelling and bruising.
Do not massage or press your lips:
Let the filler settle naturally.
Avoid alcohol, smoking and blood-thinning medications:
These can increase bruising and swelling. Smoking can impair healing and affect results.
Skip hot environments:
Avoid saunas, steam rooms, or hot showers for 24-48 hours.
Lip Volume
As we get older, the natural decline in collagen affects the skin’s elasticity and firmness, leading to visible changes like reduced lip volume and thinning.
This decrease in collagen weakens the skin’s structural support, causing a gradual loss of overall volume and a subtle deflation of the lips over time.
Types of products used
A variety of products are available, each with different consistencies, generally classified into three
main categories:
- Thin formulations : typically last between 3 to 6 months
- Mid-range formulations: designed to last 9 to 12 months
- Semi-permanent formulations: can last 18 to 24 months
These are composed of complex sugar molecules that naturally occur in the body. They bind with water to help hydrate the skin, restore volume, and enhance facial structure.
Side effects:
Common side effects you may experience include but not limited to:
- Swelling around the lips
- Bruising at the injection sites
- Tenderness or soreness
- Redness or minor inflammation
- Lumps or firmness (usually resolves within days).
- Itching at or near the treated area
These effects typically subside within a few days to a week.
Our skilled Registered Nurse will conduct a comprehensive consultation to understand your individual goals. Will also provide tailored recommendations to help you achieve your ideal lip shape, volume, and definition.
Aftercare
Apply ice gently:
Use a cold pack or ice wrapped in a cloth on your lips to reduce swelling and bruising. Avoid applying ice directly to the skin.
Keep lips clean:
Gently cleanse the area and avoid touching your lips unnecessarily to
prevent infection.
Stay hydrated:
Drink plenty of water to support healing.
Use any prescribed products:
Follow your practitioner’s advice on ointments or creams to soothe the area.
Protect your lips:
Avoid sun exposure and use a lip balm with SPF to protect treated areas.
What to avoid:
No makeup on treated areas for 24 hours:
This helps reduce the risk of irritation or
infection.
Avoid strenuous exercise for 24-48 hours:
Increased blood flow can worsen swelling and bruising.
Do not massage or rub the treated areas
unless advised by your practitioner.
Avoid alcohol and smoking:
These can slow down the healing process and affect your results.
Avoid heat exposure:
Skip saunas, hot baths, or sunbathing for 24-48 hours.
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Rejuran
Rejuran is a cutting-edge injectable skin treatment that harnesses the regenerative properties of polynucleotides (PN), which are DNA fragments sourced from wild salmon. These polynucleotides are highly biocompatible with human skin and help boost collagen production, improve skin elasticity, and support overall skin rejuvenation.
Key benefits
- Boosts Collagen Production: Promotes the skin’s natural collagen synthesis, resulting in firmer, more
youthful-looking skin. - Enhances Texture and Elasticity: Refines skin surface, smooths fine lines, and improves overall tone and suppleness.
- Intensive Hydration: Delivers deep, long-lasting moisture for a glowing, healthy complexion.
- Soothes Inflammation: Calms irritated skin, making it ideal for those with acne scars or sensitivity.
- Addresses Multiple Skin Concerns: Effectively targets sun damage, dullness, and loss of skin firmness.
Treatment Overview
Rejuran is delivered via micro-injections to the face, neck, or other targeted areas. The procedure is minimally invasive and involves little to no downtime. Topical anaesthetic is applied for patient comfort. For best results, a series of 2 to 4 sessions spaced 3 to 6 weeks apart is usually advised.
Side effects:
Rejuran is generally well-tolerated, but like all injectable treatments, some temporary and mild side effects may occur:
- Redness and Swelling: Slight redness or swelling at the injection sites is common and usually fades within a few hours to a couple of days.
- Bruising: Minor bruising may develop, particularly in those with sensitive skin or a tendency to bruise easily.
- Needle Marks or Small Bumps: Tiny bumps or visible needle marks may appear but typically resolve within
24 to 72 hours. - Tenderness or Mild Discomfort: Some individuals may notice slight tenderness or sensitivity in the treated areas.
- Itching or Tightness: As the skin heals and regenerates, mild itching or a feeling of tightness may occur.
Aftercare:
Keep the area clean:
Gently cleanse your skin with a mild, non-irritating cleanser. Avoid scrubbing or using exfoliants for at least 3–5 days.
Apply soothing products:
Use calming, hydrating products like hyaluronic acid serums or recovery creams as recommended by your practitioner.
Stay hydrated:
Drink plenty of water to support skin repair and maintain hydration.
Protect your skin:
Wear broad-spectrum SPF 30+ daily, even indoors, to prevent UV damage and support optimal results.
Sleep with your head elevated:
This may help reduce swelling or puffiness after treatment.
Follow practitioner instructions:
Use any post-treatment products or medications as advised during your consultation.
What to avoid:
No makeup for 24 hours:
Give your skin time to breathe and heal immediately after the procedure.
Avoid touching or rubbing the treated area:
This reduces the risk of irritation or infection.
Skip strenuous exercise and saunas for 24–48 hours:
Intense heat and sweating can increase swelling or interfere with healing.
Avoid alcohol and smoking:
These can slow down the healing process and affect your results.
Don’t use harsh skincare products:
Avoid retinols, AHAs/BHAs, and other active ingredients for about 5–7 days unless otherwise advised.